Michael Edwards Consultants Ltd trading as MEA, and MEA Building Services Ltd are committed to ensuring that your privacy is protected.  When using our services or website if we ask you to provide information to us by which you can be identified then please be assured that it will only be used in accordance with this privacy statement.

This privacy policy explains how MEA uses and protects any personal data that you share with us and that we hold about you, including how we collect, process, protect and share the data.

 
What personal data we collect

We may collect the following personal information from you when you engage with us in relation to our construction consultancy services:

  • Your name
  • You job title
  • Your business address
  • Your business phone number

The following information may also be held if you have previously given the information to us:

  • Your personal address
  • Your personal phone number
  • Your personal email address
  • Details of your property and land ownership
  • Any other information relevant to your project

What we do with the information we hold about you

The personal data we hold about you could include information you gave us when you:

  • Requested a quote for a project
  • Commissioned a project
  • Supplied information during the course of a project
  • Applied for employment
  • Filled in a form

We hold this personal data for the purpose of understanding your needs and enabling us to contact you to carry out any business with you or because we have previously worked with you.  The primary legal basis that we intend to use for the processing of your data is for the performance of our contract with you and is essential for us to be able to carry out our services effectively.

Sharing information

This information is not shared with any third parties without your consent or unless it is required to fulfil a contract that we have with you or your business, or it is legally required in order to carry out business. We will keep the information about you confidential and will only disclose your information with other third parties with your consent, with exception of:

  • Statutory government bodies in order to comply with any regulatory issues and disclosures
  • Insurance companies
  • Loss assessors
  • Any contractors or consultants that provide a service to us in relation to your project on the understanding that they keep the information confidential
  • Anyone that we may transfer our rights and duties under any agreement we have with you

How long we keep the information about you

We keep the information for as long as we need it in order to manage and administer your project and handle any insurance claims or request for assistance made by our insurers, or take into account our need to meet any legal, statutory and regulatory obligations.  Our need to store your personal data will be reassessed regularly and information no longer required will be disposed of.

Access to your information

You have a right to request a copy of the information that we hold about you.  We want to make sure that your personal information is accurate and up to date, you may ask us to correct or remove information which is inaccurate.

You have the legal right to have all personal data removed from our records.  Please contact us if you wish to remove consent and have all of your personal data removed.

We will arrange to supply or remove the information within 28 days of receiving your request.

Requests to be made to:

Sean Goodall, Director and Head of Privacy and Data Protection, MEA, The Granary, Abbey Mill Business Park, Lower Eashing, Godalming, Surrey GU7 2QW or email sean@meaconsult.eu

Security

We take exceptional care of the information we hold and are committed to ensuring that your personal data is secure.  We have in place suitable physical, electronic and managerial procedures in order to prevent unauthorised access, disclosure or misuse.

Cookie policy

The MEA website uses cookies which are small text files that are placed on your machine to help the site provide a better user experience.  In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications such as Google Analytics.  As a rule, cookies will make your browsing experience better.  However, you may prefer to disable cookies on this site and on others.  The most effective way to do this is to disable cookies on your browser. We suggest consulting the ‘Help’ section of your browser or taking a look at the ‘About Cookies’ website which offers guidance for all modern browsers.

Marketing

From time to time we might like to send you information about our services which may be of interest to you.  You may opt out and change your preferences at any time and unsubscribe links will be provided on all marketing related emails

Policy changes

This policy was updated on 25th May 2018 in line with new GDPR legislation and will be reviewed regularly to ensure that we continue to meet the highest standards and protect your privacy.  We reserve to right to amend this policy at any time.  We suggest you review this policy from time to time to ensure you are aware of any changes.  However, we will not significantly change how we use the information you have already provided to us without your prior agreement.

If you have a complaint or require further information

If you are unhappy with the way we are managing the use of your personal data then please contact:

Sean Goodall, Director and Head of Privacy and Data Protection

MEA, The Granary, Abbey Mill Business Park, Lower Eashing, Godalming, Surrey GU7 2QW

or email sean@meaconsult.eu

If your complaint is not resolved to your satisfaction then you may make a formal complaint to the Information Commissioner’s Office (ICO), the independent regulator which exists to protect people’s information rights.  You can contact them on 01625 545745 or 0303 123 1113.

Updated May 2018